Stefan Butgereit von AssetGate

Successful with onOffice

Leveraging an API interface facilitated seamless integration of a specialized valuation tool into the software. Key features like automated appointment reminders and prompt response capabilities for inquiries have significantly enhanced service delivery while optimizing time management.

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About AssetGate

Since 2017, it has been part of the Intrum Group, specializing in the efficient realization of real estate collateral for banks and investors. AssetGate is distinguished by its uniform processes across Germany and its holistic approach to managing distressed properties and engagements.

The path to onOffice

Key to AssetGate’s operations is its core business: property valuation, advisory services for foreclosure properties, and the assessment and marketing of specialized real estate. Unlike traditional real estate agencies, AssetGate primarily serves banks and financial institutions, prioritizing conflict-free resolution of interest and repayment issues to achieve optimal results for all stakeholders.

To meet these needs effectively, AssetGate GmbH sought software tailored to its core activities, leading them to choose onOffice in 2018. They were impressed not only by its modern design and cloud-based capabilities but also by the significant reduction in process times achieved through its streamlined process manager. The interface was easily customized to meet their specific requirements and unique marketing challenges. onOffice’s support team provided prompt assistance and effective communication, further enhancing their operational efficiency.

What AssetGate finds particularly valuable about onOffice:

We rely on onOffice because of its….

  • ability for bespoke customization with tailored field calculations.
  • seamless integration of external service providers via API.
  • automated valuation report generation that streamlines our operations (specifically customized for AssetGate).