Kundenfeedback einholen und Makler-Service optimieren
Kundenfeedback einholen und Makler-Service optimieren

Acquiring Customer Feedback

Feedback is the key: Collect customer feedback with onOffice and optimize your real estate services.

Mit Kundenfeedback den Service von Immobilienmaklern optimieren

Collect Customer Feedback – Quickly and Easily

Real estate agents rely on valuable and constructive feedback to enhance customer satisfaction and optimize their services for long-term success. The best part is that both the agents and the customers benefit from this process. Agents can improve their business processes, while customers feel valued and appreciated. This ultimately leads to the establishment of strong and enduring customer relationships. Don’t wait any longer to start gathering feedback – begin now with onOffice enterprise customer feedback and secure future business opportunities.

Benefits of Customer Feedback

Foster customer satisfaction: Showcase your appreciation and pave the way for increased success by actively engaging with and acting upon customer feedback.

  • Enhanced Usability

    Simplify the feedback-gathering experience for you and your customers. Create customized forms effortlessly with just a few clicks, allowing your customers to provide feedback on any device, complete with the convenience of a digital signature.

  • Never Stop Learning

    Tap into the value of your customers’ opinions: Broaden your perspectives with new insights and enhance your service quality by actively seeking and incorporating regular customer feedback.

  • Paperless Storage

    Feedback is automatically documented in the software, and forms and protocols signed on-site are directly saved. No manual scanning required!

  • Positive Feedback Loop

    Get the ball rolling! Positive customer feedback convinces potential clients, motivates your employees, improves your business processes, and keeps loyal customers satisfied.

Four Ways to Collect Customer Feedback

Simplify Customer Feedback Collection with Our Four Tools.

Kundenzufriedenheit und Net Promoter Score für Immobilienmakler ermitteln mit dem Online-Feedback von onOffice enterperise

Online Feedback

Drive Continuous Improvement: Utilize the feedback collected through onOffice enterprise to implement targeted measures aimed at enhancing your services. By acting upon customer feedback, you can drive continuous improvement and stay ahead of customer expectations.

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Direkte Rückmeldung zur Immobilie für immobilienmakler mit dem Immofeedback von onOffice enterprise

Property Feedback

Focus on the property: Gather feedback on your property’s activities. Appointments, consultations, or viewings – what experiences did your customers have? Use statistical evaluations to get an overview and identify areas for improvement.

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Qualifizierte Interessenten mit der Adressvervollständigung von onOffice enteprise

Contact Data Completion

Let your customers handle address maintenance. Automatically send an online form via email requesting missing personal information. Your customer fills out the fields, and the system immediately saves the data. Also practical: find suitable properties with search profiles.

Kundenfeedback mit der onOffice App

App Questionnaires

Gather feedback on the go with the onOffice app. Have questionnaires filled out and signed directly on a smartphone. The photo upload feature is also handy for documenting damages, for example. The configuration is easy, and the questionnaires work offline too.

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Which versions does it come with?

The Tools of Customer Feedback of onOffice enterprise is included in the following versions:

  • onOffice enterprise pro
  • onOffice enterprise all-in
  • onOffice enterprise expert

Request Free Trial Version

Try onOffice enterprise free of charge for 7 days without obligation.

Test it now

Lächelnder Mann mit Laptop und Handy informiert sich zur kostenlosen onOffice Testversion.
Lächelnder Mann mit Laptop und Handy informiert sich zur kostenlosen onOffice Testversion.

Any Questions?

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