Phone-Module for real estate agents
Instantly identify incoming callers with direct caller recognition.
Better Communication for Real Estate Agents
Nothing beats a personal conversation, even if it’s just over the phone. For short inquiries or quick feedback, real-time communication is much more effective.
Our phone-module for onOffice enterprise optimizes the process of making phone calls. Efficient workflows and automatic documentation significantly simplify the work for real estate agents.
Take the next step towards automating your office routine!
Benefits of the Phone-Module
onOffice enterprise and your telephone system combined: Revolutionize your communication experience like never before!
No more typing numbers
Simply click “Call” and the number will be dialed.
Quick identification
Automatic number matching for incoming calls.
All in one interface
Initiate, answer, and record calls within the software.
Wow effect
Automatic documentation and statistical analysis of your telephone activities.
Phone-Module
Our Telefon-Module explained briefly.
Request Free Trial Version
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Start the Conversation with Just One Click
The phone-module connects onOffice enterprise with various telephone systems using CTI (Computer Telephony Integration). The advantage: no interruptions during phone calls. With just one click, you can automatically make a call. The cumbersome process of searching for the caller and manually recording telephone activities is a thing of the past.
This makes telephone communication simple and fast, saving you valuable time.
Seamless, Handy, and Advantageous
All employees use the CTI client, which enables calling directly from the software. Telephone notes are recorded as proof in the activities log. The phone-module also allows for automatic recording of call duration and automatically opens the contact record when an incoming call is received.
Dagmar Böcker-Schüttken, Managing Partner
BÖCKER-Wohnimmobilien GmbH
Reliable Documentation with the Phone-Module
During calls, the corresponding record and activity window opens automatically. This allows you to document the content of the call immediately, saving you a significant amount of administrative effort.
- Link properties
- Define the consultation level
- Specify the offer price
- Start processes
- Attach relevant files to the activity
Stress-Free Calling
Automatically assign calls
When a contact calls, the number is matched with your database. If the number is already stored, the correct record opens immediately. You’ll know right away whose voice to expect on the other end of the line.
Analyze phone activities
With the Phone Module, every call is reliably documented, including the duration of the conversation. The various statistical features in onOffice enterprise provide insightful analyses:
- Which employees make the most calls?
- Which customers have the longest call durations?
- Which customers are frequently unreachable?
FAQ
Here are answers to frequently asked questions about our phone-module.
Phone systems where the phone module has already been successfully implemented:
- Agfeo phone system
- Alcatel phone system
- Anycall phone system
- Auerswald compact 5020 VOIP
- Pascom Mobydick
- Sipgate phone system
If your phone system isn’t listed, don’t worry. We can discuss the options with your technician.
The phone module uses the PhoneSuite CTI Client to access your phone system. Depending on the system, you may need an additional license for a PhoneSuite CTI Server, which could incur extra costs.
To test whether the phone module will work technically, you can install a trial version of PhoneSuite. We can also activate the phone module for testing purposes. Just contact us!
onOffice enterprise is compatible with various communication solution providers. Several components play a role in using the phone module, such as your operating system and phone system:
- onOffice enterprise with the booked phone module
- Operating systems: Windows or alternatively MacOS (only with NFON)
- Business IP phones from snom, Aastra, Yealink, or Tiptel, or a TAPI-enabled phone system (phone system, device, or softphone)
- A technician to perform the setup (we do not configure your phone system or TAPI drivers)
- The devices must be controllable with the PhoneSuite CTI Client Pro.
Feel free to contact us. We’ll assess how the phone module can be set up for you.
Additional Features
Process Manager
Digitize and automate your processes.
Enquiry Manager
Respond to property enquiries around the clock.
Automation Package
A package with the essential automation features of onOffice enterprise.
Any Questions?
